Become a loved brand

The Retention OS‍

Orchestrate retention with AI agents. Connect your data, design personalized incentives, and scale retention in real time, with enterprise-grade reliability and control.

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| Trusted by leaders in memberships, retail, hospitality and consumer

We make your customers pay more and stay longer.

AI Agents Platform

Where autonomous agents turn customer behavior into revenue, instantly.

Recovery & win-back agents

Upsell & cross-sell agents

Loyalty concierge 24/7

Customer Data Platform

A live customer profile that transforms raw data into real-time action.

Unified customer profiles

Behavioral and value scoring

Data intelligence analytics

Loyalty & Memberships

Adaptive programs that evolve with each customer to drive lasting value.

Real-time adaptive programs

Behavior-led incentives

Beautifully branded programs

Retention, run by AI agents

Recovery Agent

Recovers at-risk revenue before it’s lost. Abandoned carts, failed payments, churn-risk users.

Loyalty Concierge

The customer-facing assistant for loyalty. Explains benefits, manages rewards, books perks, nudges at the right time.

Growth Agent

Turns every interaction into growth. Predicts the next best product, drives upsell and cross-sell, lifts ARPU.

Budget Optimizer

Protects margins while maximizing ROI. Dynamic allocation of incentive spend, real-time guardrails, automatic optimization.

Win-back Agent

Brings customers back to life. Personalized reactivation campaigns, contextual offers, tailored experiences.

Enterprise grade security

We take your data seriously.
Loiale is GDPR-compliant and supports Zero Data Retention Mode for enterprise use cases. All data is end-to-end encrypted, and we offer custom DPA agreements, audit logs, and EU data residency options.

Enterprise Support and SLA’s

Loiale scales with your team. You’ll have a dedicated Customer Success Manager, priority support, and custom SLAs to ensure uninterrupted operations and fast resolution times.

Built for large teams and organizations

Whether you manage 50 locations or 2,000, Loiale supports unlimited users, role-based access, and smooth collaboration between marketing, ops, CRM and local teams.

Why Loiale?

Loiale unifies loyalty infrastructure, analytics, and orchestration into one OS.
AI Agents sit on top, making real-time decisions and executing actions with guardrails.

40%

higher repeat purchase rate

25%

lower churn in year one

$100M+

in wasted incentives eliminated

5x

ROI on retention campaigns

What customers say

"Loiale is 10 out of 10. They've completely transformed the way we approach member retention and engagement, smarter automation, deeper personalization, and results that speak for themselves."