Become a loved brand

The Retention OS

See everything your customers do in one system, and let AI take the actions that drive repeat revenue at enterprise scale.

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| Trusted by leading membership, hospitality and retail brands.

We make your customers pay more and stay longer.

1. All your customer data in one place

Unify every purchase, visit, membership action and loyalty interaction into one live customer profile.

Connect POS, CRM, PMS, eCommerce

Capture behavior through loyalty programs, memberships and quests

Stream customer events in real time

2. AI tells you what’s actually happening

AI that understands behavior, predicts value and reveals revenue opportunities before they surface.

Unified customer profiles

Predict churn, CLV, upsell and visit probability

Surface next-best actions and hidden growth opportunities

3. AI takes action to increase revenue

Autonomous AI agents that act instantly to grow revenue, reduce churn and improve the member experience.

Drive upsells & repeat revenue

Recover at-risk customers

Orchestrate campaigns across every channel

Retention, run by AI agents

Recovery Agent

Recovers at-risk revenue before it’s lost. Abandoned carts, failed payments, churn-risk users.

Loyalty Concierge

The customer-facing assistant for loyalty. Explains benefits, manages rewards, books perks, nudges at the right time.

Growth Agent

Turns every interaction into growth. Predicts the next best product, drives upsell and cross-sell, lifts ARPU.

Budget Optimizer

Protects margins while maximizing ROI. Dynamic allocation of incentive spend, real-time guardrails, automatic optimization.

Win-back Agent

Brings customers back to life. Personalized reactivation campaigns, contextual offers, tailored experiences.

Enterprise grade security

We take your data seriously.
Loiale is GDPR-compliant and supports Zero Data Retention Mode for enterprise use cases. All data is end-to-end encrypted, and we offer custom DPA agreements, audit logs, and EU data residency options.

Enterprise Support and SLA’s

Loiale scales with your team. You’ll have a dedicated Customer Success Manager, priority support, and custom SLAs to ensure uninterrupted operations and fast resolution times.

Built for large teams and organizations

Whether you manage 50 locations or 2,000, Loiale supports unlimited users, role-based access, and smooth collaboration between marketing, ops, CRM and local teams.

The Loiale Advantage

Because fragmented tools can't fix retention.
Loiale is the AI-native Retention OS that unifies loyalty, data and AI agents in one system, so you see every customer, know what to do next, and let AI do it automatically.

40%

higher repeat purchase rate

25%

lower churn in year one

$100M+

in wasted incentives eliminated

ROI on retention campaigns

What customers say

"Loiale is 10 out of 10. They've completely transformed the way we approach member retention and engagement, smarter automation, deeper personalization, and results that speak for themselves."