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Capture

Data audit & capture strategyThe entry point to the system. Before anything runs, we need to know what you know, and what you're missing.
Stack buildout & migrationsCRM replatforming, integrations and custom models when the tools don't cover it.
Loyalty & membership buildA modular loyalty system, built around your brand and operated by us. Not a points plugin.

Activate

Lifecycle architectureThe strategic layer that runs continuously. We map, instrument and operate the full customer cycle, from first purchase to churn, and keep adjusting it as new data lands.
Growth operationsThe execution layer that runs alongside Lifecycle Architecture. A weekly hypothesis engine on top of the cycle: timing, offers, segments, sequences, tested and compounded.
Loyalty & membership opsThe program, run monthly. Points, tiers, rewards, enrollment, reporting.

IndustrieseCommerce Retail Hospitality

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CASE STUDIES

Growth engines, shipped.

Brands we've worked with, systems we built, numbers that moved.

EVIDENCE STANDARD

Every case study here is backed by client-approved source material and measured against the system we built. We do not publish projected results, anonymous wins, or unverified percentages. When a result is preliminary or unaudited, we say so.

Read the full evidence standard

KEY RESULTS

EverloomDTC HOME & LIFESTYLE

41%+19pt

REPEAT RATE

From a 22% to 41% repeat rate in 6 months.

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FILTERAll8 DTC Home & Lifestyle1 Hospitality3 DTC Fashion1 Travel & Leisure1 Travel & Membership1 DTC Food & Beverage1

DekiskaDTC FASHION
Cut flow count by half and grew lifecycle revenue by 34%.
Dekiska had 41 active flows and no idea which ones worked. We rebuilt lifecycle around six programs with owners, guardrails and a measurable hypothesis each.
+34%LIFECYCLE REVENUE
19ACTIVE FLOWS-22
0.14%UNSUB RATE-58%
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