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Capture

Data audit & capture strategyThe entry point to the system. Before anything runs, we need to know what you know, and what you're missing.
Stack buildout & migrationsCRM replatforming, integrations and custom models when the tools don't cover it.
Loyalty & membership buildA modular loyalty system, built around your brand and operated by us. Not a points plugin.

Activate

Lifecycle architectureThe strategic layer that runs continuously. We map, instrument and operate the full customer cycle, from first purchase to churn, and keep adjusting it as new data lands.
Growth operationsThe execution layer that runs alongside Lifecycle Architecture. A weekly hypothesis engine on top of the cycle: timing, offers, segments, sequences, tested and compounded.
Loyalty & membership opsThe program, run monthly. Points, tiers, rewards, enrollment, reporting.

IndustrieseCommerce Retail Hospitality

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Email & marketing automation

Emarsys

SAP-owned CRM for retail and hospitality.

eCommerceRetailHospitalityEmailAutomation

WHAT IT IS

Deep retail tactics baked in, strong ecomm and in-store integration, common in European enterprise. Templated but powerful.

SERVICES THAT DEPLOY OR OPERATE THIS

BUILD · SPRINT

Stack buildout & migrations

RUN · SUBSCRIPTION

Lifecycle architecture

Alternatives in Email & marketing automation

The default ESP for Shopify brands under $50M.

Cross-channel engagement platform for scale.

Cross-channel automation with a flexible data model.

Salesforce Marketing Cloud

Enterprise marketing cloud.

Attentive Email

Attentive's email arm, tightly paired with their SMS.

Entry-level ESP with a huge user base.

Not sure which to pick?

We deploy and operate Emarsys.

Tell us your stack. We'll tell you if Emarsys is the right fit, or which alternative to pick, and run the migration ourselves.